Celcom hampeh part 2

huhu..sian btl nasib aku..mase pakai celcom..line slow yg amt..x syok langsung...
la nie aku da terminate line die...service hampeh gak..tension..


Hubungan yg terputus tu aku xder sambung mane2 line lagi...aku rase mcm same jer service diorng nie..maybe kalu nak tukar aku nak try gune unifi..mcm gempak jer...


ok, back to story, just now I received an email from celcom online about my last bill, so in the bill stated that I have some big amount to be refund to me...but they never tell me how they going to refund to me..so I call them and ask about that..


You know what they say, ONLY AFTER 3 MONTH, CLIENT SHOULD CALL THE CUSTOMER CARE LINE AND ASK TO REFUND THE MONEY, then I ask them why u have to wait until 3 month?and the answer : the system only change to refund status after 3 month of the termination.


Ohh..I blood going high..but still can maintain cool..you see what it mean??


So then I ask him again to make it even clear..It is my money will gone if I forgot to ask for refund after this 3 month...


Him said : No, the money is still in our account.
Me : But I said if I forgot about that money, and are you going to call me to remind me about that refund?
Him said : No. we wouldn't call.


So...I have to remind myself...I better put that in my calendar right now...easy money from us...

Celcom Hampeh Betol....

Harap maaf ye kalau ade sape2 yang gune celcom tue.....
Untuk pengetahuan korang, line celcom da seminggu x ok...

kesabaran tu ade tahapnye...aku da marah sgt nie dgn celcom...rase nak baling jer broadband nie kat muke diorng...

ade sape2 yg pakai selain celcom...line ok x?

celcom nie pun mcm astro gak, bile hujan jer line die benggong...aku bab2 network slow nie mmg x bleh sabar...rase panas jer badan thn marah...semua bende pastu aku nak marah....

Aku rase streamyx lagi bagus lah...x der pun masalah mcm nie...x der sekat2 vlm pun...nie nak download movie pun payah...satu movie satu bulan...so terrible..

aku nak tukar lah celcom nie...eh nape stremyx xder broadband style ek...kalu ader kan senang nak bwk gie mane2...